Responsible Gaming
Gambling Should Be Entertainment
At Zayd Collective, we're committed to promoting responsible gambling practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase your losses.
If you're accessing casino sites via Neosurf or any other payment method in Australia, please gamble responsibly and within your means.
Age Verification
Online gambling in Australia is only available to individuals who are 18 years of age or older. If you are under 18, you are not permitted to gamble online or access online casino services. It is your responsibility to ensure you meet the legal age requirement before participating in any gambling activities.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs in yourself or someone you know?
- Constantly thinking about gambling or planning the next gambling session
- Needing to gamble with increasing amounts of money to achieve the desired excitement
- Attempting to cut back or stop gambling without success
- Feeling restless or irritable when trying to reduce gambling
- Gambling to escape problems or relieve stress and anxiety
- Chasing losses — returning to gamble in an attempt to recover money lost
- Lying to family, friends, or others about the extent of your gambling
- Jeopardising relationships, work opportunities, or education due to gambling
- Relying on others for money to cover gambling losses or debts
- Experiencing financial difficulties as a result of gambling
If you've noticed any of these signs, help is available and support is just a phone call or click away.
Self-Help Tools & Player Protections
Responsible online casinos offer a range of tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a cap on the amount you're willing to lose before you stop gambling
- Reality Checks: Request pop-up notifications reminding you how long you've been gambling and how much you've spent
- Session Limits: Set a maximum time limit for each gambling session
- Self-Exclusion: Voluntarily exclude yourself from an online casino for a set period or permanently
- Account Closure: Permanently close your account if you wish to stop gambling
Make use of these tools — they're designed specifically to support your wellbeing.
Support Organisations in Australia
If you or someone you know needs help with problem gambling, these organisations provide confidential support:
Australia
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Gambling Help Online
www.gamblinghelponline.org.au
Free, confidential counselling and support service for problem gambling in Australia. Phone: 1800 858 858
International Support Services
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GamCare (United Kingdom)
www.gamcare.org.uk
Free support and information about problem gambling -
GamStop (United Kingdom)
www.gamstop.co.uk
National self-exclusion scheme for online gambling -
Responsible Gambling Council (Canada)
www.responsiblegambling.org
Resources and support for problem gambling in Canada -
National Council on Problem Gambling (United States)
www.ncpgambling.org
Information and referral services for problem gambling in the US
If You Have a Problem, Seek Help
Problem gambling can have serious consequences for your mental health, relationships, and finances. If you're struggling with your gambling habits, please reach out for help today. There is no shame in seeking support — help is confidential and available to you.
Contact Gambling Help Online on 1800 858 858 or visit their website at www.gamblinghelponline.org.au for free, professional support.
Remember: you are not alone, and recovery is possible with the right support.